Shell77 Terms & Conditions – Platform Rules & Policies Malaysia

To use Shell77's services in full, you will need to register a valid account. During registration, you are required to provide accurate, truthful, and up-to-date information, including your full name, phone number, date of birth, and an active email address.

Shell77 has established the following rules regarding member accounts:

• Each individual is only permitted to hold one (1) active account only at Shell77 at any given time.
• The minimum age to register is 18 years old. Shell77 reserves the right to request identity documents (MyKad or passport) for age verification at any time.
• You are solely responsible for keeping your account password confidential. shell77 will not be liable for any losses resulting from unauthorised access to your account caused by your own negligence.
• Shell77 reserves the right to freeze or terminate any account suspected of involvement in fraud, multi-accounting, or any activity that violates these Terms.
• Accounts may not be transferred, sold, or assigned to any other party.

Shell77 supports a range of deposit methods popular among Malaysian users. All deposits are processed in Malaysian Ringgit (MYR) only.

Shell77 does not accept deposits in the form of cash, cheques, or international wire transfers. All deposits must be made using the methods listed above from an account held in the same member's name. Deposits from third-party accounts are not accepted and may result in the account being frozen pending investigation.

• Shell77 does not charge any processing fee on deposits – 100% of the amount you deposit will be credited to your Shell77 account.
• Any charges imposed by e-wallet providers or banks are the sole responsibility of the player.
• If your deposit has not been credited within 30 minutes, please contact Shell77 customer support with proof of the transaction.

Shell77 is committed to processing withdrawals promptly and with no hidden charges. The following withdrawal terms apply to all Shell77 members:

• The minimum withdrawal amount is RM50 per transaction.
• Withdrawals may only be made to the same payment method used for the deposit, or to a Malaysian bank account held in the same member's name.
• Before making your first withdrawal, members are required to complete an identity verification (KYC) by submitting a valid copy of their MyKad or passport.
• Standard withdrawals (below RM5,000) are typically processed within 5 to 30 minutes. Larger withdrawal amounts may take up to 2 hours.
• Shell77 reserves the right to request additional supporting documents for withdrawals exceeding RM10,000 for compliance purposes.

Shell77 offers a wide range of bonuses and promotions to members — from welcome bonuses to weekly VIP cashback. All bonuses are subject to the following terms and conditions:

• Welcome Bonus: Available to new Shell77 members making their first deposit. A rollover requirement of 15x the total deposit plus bonus amount must be met before withdrawals are permitted.
• Daily Reload Bonus: 20% bonus on every subsequent daily deposit. Rollover requirement is 12x the bonus amount.
• VIP Cashback: Automatically credited every Monday to eligible members based on their net losses from the previous week. No rollover requirement applies to VIP cashback.
• Sports Free Bet: Weekly free bet for Shell77's Sports Betting section. Must be used within 7 days of the award date.

Shell77 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Any attempt to abuse the bonus system — including bonus arbitrage, creating multiple accounts to claim bonuses, or using automated software — will result in account termination and forfeiture of all bonuses.

All promotions are for personal use only and are non-transferable to other members. Shell77 reserves the right to void any bonus obtained through illegitimate means or in violation of the spirit of the promotional programme.

All casino games offered on Shell77 – including online slots, baccarat, blackjack, roulette, dragon tiger, sic bo, fish shooting, and progressive jackpots – are subject to the following rules:

• All game results are final. shell77 does not accept disputes based on claims that a game outcome was unfair unless there is clear technical evidence of a software failure.
• In the event of a technical disruption during gameplay, any affected bets will be returned to the player's account.
• The use of automated software, bots, or any tool designed to gain an unfair advantage in games is strictly prohibited.
• Betting limits per game are as displayed within the respective game interface. Shell77 reserves the right to adjust betting limits at any time.
• For Live Casino games, all outcomes are based on the actions of a real dealer and are witnessed via live camera. The results given by the dealer are final.

Shell77's sports betting section covers the Malaysia Super League, Malaysia Cup, EPL, La Liga, Bundesliga, BWF badminton, e-sports, and a wide range of other sports. The general sports betting rules for Shell77 are as follows:

• All confirmed bets are final and cannot be cancelled, except where the match is postponed or cancelled by the event organiser.
• If a match is postponed and does not resume within 48 hours of the original scheduled time, all bets placed on that match will be refunded to the player's account.
• The odds displayed at the time a bet is confirmed are the final odds for that bet. Any change in odds after a bet has been confirmed will not affect existing bets.
• The minimum bet for the shell77 sports section is RM1 per selection. Maximum bet limits vary by event type and market.
• Shell77 reserves the right to decline or restrict bets from players found to be exploiting pricing errors or engaging in arbitrage.
• For badminton matches, odds are based on official results as announced by the Badminton World Federation (BWF) or a recognised governing body.

Shell77 takes strict measures to prevent fraud and protect the integrity of the platform for all members. The following activities are considered serious violations of Shell77's terms:

• Creating multiple accounts under the same individual to claim bonuses more than once.
• Using false identity information or another person's identity to open an account.
• Processing of suspicious financial transactions or those potentially involving money laundering.
• Using another person's credit card, debit card, or bank account to make a deposit without the account holder's authorisation.
• Any form of collusion between players to manipulate Shell77's gaming or betting system.

Shell77 reserves the right to freeze accounts, forfeit winnings, and report suspicious activity to the relevant authorities where there is sufficient evidence of fraud or abuse. Players suspected of involvement in fraudulent activity will be subject to a thorough review before any withdrawal is approved.

Shell77 respects the privacy of all members and is committed to protecting personal data in accordance with strict data protection principles. By registering with Shell77, you consent to Shell77 collecting, processing, and storing your personal information for the following purposes:

• Identity verification (KYC) and legal compliance.
• Processing of deposits and withdrawals.
• Delivery of account-related communications and Shell77 promotional updates.
• Platform upgrades and user experience improvements.
• Fraud detection and prevention.

Shell77 will not sell, rent, or disclose members' personal data to third parties for marketing purposes without your explicit consent. Personal data may be shared with third-party service providers that assist Shell77 in platform operations, but all such parties are bound by strict confidentiality agreements. For more information on how Shell77 handles your data, please refer to Privacy Policy us.

Shell77 places great importance on the wellbeing of all its members. We believe gambling should be a form of entertainment, not a source of financial or emotional distress. Shell77 provides a range of tools to help members manage their playing habits:

• Deposit Limit: Set daily, weekly, or monthly deposit limits directly from your account settings.
• Loss Limit: Set a maximum limit on the amount you are willing to lose within a defined period.
• Session Time Limit: Set a session time limit to keep your gaming time in check.
• Temporary Break: Take a break from the Shell77 platform for 24 hours, 7 days, or 30 days — whatever suits your needs.
• Self-Exclusion: If you feel that gambling has become a problem, you may permanently self-exclude from Shell77.

Shell77 strictly discourage anyone to gamble beyond their financial means. Gambling should not be treated as a primary source of income or a way to resolve debt. If you or someone you know is experiencing gambling-related issues, please seek help immediately. For more information, visit the Responsible Gaming us.

Shell77 reserves the right to terminate, suspend, or restrict the account of any member for the following reasons:

• Violation of any part of these Terms and Conditions.
• Fraud, attempted fraud, or suspicious activity.
• Creating multiple accounts or using false identities.
• Instructions from legal authorities or regulatory bodies.
• Self-exclusion requests submitted by the member.

When an account is terminated due to a terms violation, Shell77 reserves the right to forfeit any unused bonus balance. Any original deposit balance not associated with fraudulent activity will be returned to the player upon completion of the investigation and at Shell77's discretion.

Members who wish to voluntarily close their account may do so by contacting the Shell77 support team. Any remaining balance will be returned once all applicable rollover conditions have been fulfilled.

Shell77 is not liable for any indirect, incidental, special, or consequential losses arising from use of the platform, including but not limited to:

• Financial losses resulting from game outcomes that are not in the player's favour.
• Service disruptions caused by circumstances beyond Shell77's control (force majeure).
• Technical failures on the part of the player's internet service provider or device.
• Unauthorised access to your account resulting from your own negligence in safeguarding your password.

Shell77 provides the platform on an "as-is" basis and makes no guarantees regarding winnings, game outcomes, or uninterrupted availability. The shell77 platform may undergo scheduled or unscheduled maintenance from time to time.

Shell77 reserves the right to modify these Terms and Conditions at any time. Members will be notified of significant changes via email or in-platform notification at least 7 days before they take effect. Continued use of the Shell77 platform after amendments come into effect constitutes acceptance of the updated terms.

It is the member's responsibility to review these Terms and Conditions periodically to stay informed of the latest terms governing your use of the shell77 platform. The "Last Updated" date at the top of this document reflects the date of the most recent revision.

These Terms and Conditions are governed by and interpreted in accordance with the laws applicable to Shell77's platform operations. Any dispute arising from or in connection with the use of Shell77 shall be resolved through good-faith negotiation between the player and Shell77 within 30 days from the date the dispute arises.

If a dispute cannot be resolved through negotiation, shell77 reserves the right to refer the matter to a mutually agreed arbitration body. The arbitration decision shall be final and binding on both parties.

Members agree that any claim or legal action relating to the use of Shell77 must be brought within one (1) year from the date the cause of action arose, failing which the right to such claim shall be deemed permanently waived.

If you have any questions regarding these Terms and Conditions, or require further clarification on any shell77 policy, please contact our support team:

• Live Chat: Available 24 hours a day, 7 days a week, directly within the Shell77 platform.
• Email: support@shell77.best – responses are typically provided within 24 hours.

The shell77 support team communicates in Bahasa Melayu and is ready to assist you with any enquiries, complaints, or feedback regarding your experience on the shell77 platform.